Collecting User Data

TCC 6620 2 Quarter Hours
Course Level CPS - Graduate
Description Presents the different methods employed by content specialists to obtain feedback from users. Emphasizes understanding which data collection method is optimal for a particular context, environment, and information need. Focuses on different types of user groups and how they affect the way data collection is undertaken and completed. Also addresses data analysis, which is often the most challenging part of the process. Covers aspects of privacy and ethics, within the context of usability testing, and the Personally Identifiable Information (PII) Law in Massachusetts. Discusses the core methods of the basics of Web analytics, writing and administering surveys, and how to perform successful interviews.


Students should refer to the CPS Prerequisite Table for course prerequisite and corequisite information.


Course Sections

There are no current sections scheduled for this course. Undergraduate course numbers changed beginning with the Fall 2016 term. Please make sure you are using the current course number.
Next Term Starts
  • Summer Graduate
    Jul 10, 2017 (4-, 6-, and 8-week classes)
    Aug 7, 2017 (4-week classes)
  • Fall Undergraduate
    Sep 4, 2017 (7.5- and 15-week classes)
    Oct 25, 2017 (7.5-week classes)
  • Fall Graduate
    Sep 18, 2017 (6- and 12-week classes)
    Oct 30, 2017 (6-week classes)

Academic Calendar

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