Northeastern University College of Professional Studies
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Professional Development

Auto Claims Adjusting
Course Code: ENT 5103


This course is designed to assist auto claims adjusters employed by Massachusetts insurance carriers in adjusting automobile damage claims, using their employers’ policies and procedures. This course offers information to enhance the adjusters’ ability to communicate with the insured and the repairer on the technical aspects of a loss and the Massachusetts regulations that affect claims handling.

Topics include:
  • Massachusetts’ auto insurance policy (physical damage only)

  • Auto appraisal regulations

  • Elementary Crash Book usage

  • Industry nomenclature

  • N.A.D.A.

  • Analyzing auto damage appraisals

  • Fraudulent claims

  • Gray market vehicles

  • Subrogation overview



Dates / Locations

There are no current sections scheduled for this course number.
Please note that courses have been assigned new numbers beginning with the fall term.
Please check the new course number for course availability.


Fees
Please call for details.

Instructor
TBD