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Professional Development

Supervisor Development
Course Code: MGT 5501

Recent studies have shown that managers and supervisors only perform at 60 percent of their potential because they spend the remainder of their time on unproductive things. Supervisors today must have more than just exceptional technical knowledge in their industry. They need the interpersonal skills necessary to manage a diverse workforce, coach and mentor employees to perform to their potential, and learn the balance of delegating versus doing. They must know how to manage conflict, use the performance appraisal process as a means to improve and maximize employee performance, and much more. The Supervisor Development Certificate Program provides new supervisors or existing managers with the essential skills and tools needed to be successful on the job.

Making the Transition from Worker to Manager
Communication Skills I: Assertive Speaking
Communication Skills II: Effective Listening
Influencing without Direct Authority
Hiring the Right Employee
Managing Performance
Coaching for Performance
Motivation Strategies
Managing Conflict
Building Effective Work teams
Time and Task Management
"Putting it all Together" Workshop

Dates / Locations

There are no current sections scheduled for this course number.
Please note that courses have been assigned new numbers beginning with the fall term.
Please check the new course number for course availability.

Fees
Please call for details.

Instructor
TBD