Northeastern University College of Professional Studies
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Professional Development

Professional Development

Sucessfully Managing People
Course Code: PDP 5101


Your results as a manager are dependent upon the results of others; therefore, to be successful you must effectively manage others. This workshop focuses on key elements to help you meet the current challenges in a changing environment. Learn how to apply proven leadership techniques for coaching, counseling, delegating, motivating, and getting the job done through your direct reports. Through the use of discussions, case studies, and role plays, you will explore the best business practices to successfully manage people.

Who Should Attend
  • Newly promoted managers with less than two years of experience in their position.

What You Will Learn
  • The roles and responsibilities of managers and reporting people
  • What motivational techniques are most effective
  • The difference between coaching and counseling
  • Your preferred style of managing others
  • How to establish challenging, realistic, and manageable goals
  • Creative problem solving techniques
  • How to handle difficult employees
  • The characteristics of a successful manager

How You Will Benefit
  • Learn a six-step coaching method and create an action plan
  • Gain insight into what motivates different individuals to want to succeed
  • Learn techniques to help you manage difficult employees
  • Use improved communication to effectively set expectations for your direct reports
  • Solve problems effectively by using creative problem solving methods
  • Learn how to give feedback constructively
  • Understand what your boss, peers, and direct reports expect of you


Dates / Locations

There are no current sections scheduled for this course number.
Please note that courses have been assigned new numbers beginning with the fall term.
Please check the new course number for course availability.


Fees
Please call for details.

Instructor
TBD