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Effective Negotiation Skills
Course Code: PDP 5108

In working with colleagues, suppliers, and customers, different business requirements and interests are typical. Building productive, long-term relationships require the ability to address these various requirements and interests through principled negotiation. This program provides the information, techniques, and skill-building to help achieve better agreements with customers, suppliers and colleagues.

Who Should Attend
Employees who negotiate with internal and external customers and vendors and are responsible for negotiating the best possible terms of an agreement for their company.

What You Will Learn
• Focus on interests and needs
• Negotiate on the merits of a problem
• Describe the win/win negotiation process and its benefits
• Explain the negotiation process from planning to face to face discussion
• Identify key skills, strategies, and tactics needed to successfully negotiate
• Recognize the various types of power used in negotiation
• Work with difficult negotiators

How You Will Benefit
• Gain confidence
• Increase your understanding of and competence in negotiation
• Minimize the risk of losing what is important to you
• Increase the likelihood of reaching agreements that work for both parties
• Use methods and techniques that build long term relationships
• Recognize tactics and games that undermine win/win
• Develop better agreements for you and your organization

Dates / Locations

There are no current sections scheduled for this course number.
Please note that courses have been assigned new numbers beginning with the fall term.
Please check the new course number for course availability.

Fees
Please call for details.

Instructor
TBD