Academic Calendar | Request Materials | Contact | Log in to Blackboard

Doctoral

Graduate

Undergraduate Degrees

Certificates

Fast Track

Professional Development

Improving Your Internal Consulting Skills
Course Code: PDP 5111

Whether or not our titles reflect it, many of us act in the role of consultant. We provide services to our client base and may influence outcomes, yet we do not have direct control over this process. Based on Peter Block’s consulting model, this program is designed to help you increase your credibility and leverage with your clients.

Who Should Attend
IS, IT, or HR professionals; project managers, internal auditors, finance specialists, internal consultants, and external consultants.

What You Will Learn
• What it takes to be successful as a consultant
• Phases and steps in the consulting process
• How to do a stakeholder analysis of your client’s organization
• What to include in establishing a sound contract with your clients
• Ways to obtain useful information by asking the “right” questions when gathering data
• How to apply diagnostic tools to solve a client’s business problem
• Approaches to dealing with difficult client responses
• Techniques for presenting difficult issues and recommendations

How You Will Benefit
• Deliver a business-focused and responsive service to your client and organization
• Assist in improving your organization’s business performance
• Drive internal projects and change initiatives
• Maximize your contribution as an internal or external adviser

Dates / Locations

There are no current sections scheduled for this course number.
Please note that courses have been assigned new numbers beginning with the fall term.
Please check the new course number for course availability.

Fees
Please call for details.

Instructor
TBD