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Dynamic Listening Skills
Course Code: PDP 5118

This highly interactive workshop addresses a skill that is essential to everyone’s success - listening. This skill must be active, not passive, in order for you to manage successfully, generate a productive environment, maintain or establish high morale, and get bottom-line results. In this seminar you will learn effective listening techniques and strategies as well as how to harness and apply the power of listening.

Who Should Attend
Individuals or groups seeking information gathering and rapport building skills.

What You Will Learn
• How to use the time tested principles of “active listening”
• Why it is so difficult to get the message straight
• Why hearsay is so unreliable
• How to capitalize on listening strengths and correct weaknesses
• How to recognize and avoid bad listening habits
• Techniques to improve day-to-day listening skills
• How to build rapport with the speaker
• The responsibilities of the speaker/listener
• The value of two-way vs. one-way communication

How You Will Benefit
• Save time and money by listening effectively
• Increase productivity by getting the message straight the first time
• Eliminate obstacles before they happen
• Get to the solution quickly
• Develop an effective team by building rapport with everyone
• Stop rumors and/or hearsay before it starts
• Get more out of your meetings
• Eliminate bad listening habits
• Evaluate your own personal listening strengths and weaknesses

Dates / Locations

There are no current sections scheduled for this course number.
Please note that courses have been assigned new numbers beginning with the fall term.
Please check the new course number for course availability.

Fees
Please call for details.

Instructor
TBD