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Quality Management for Projects
Course Code: PDP 5134

This seminar will help you combine project management with quality management by guiding you from Initiation to Closure. Using an integrated case study, you will develop and review typical management deliverables that illustrate the ability of the Project Manager to control the success of projects. In addition, you will practice some essential tools that will help you on all your future projects.

Who Should Attend
This seminar is designed for project managers, team leaders, and functional line managers interested in enhancing the quality of their projects.

What You Will Learn
• Philosophies of leading quality experts
• Basic concepts of Total Quality Management and Six Sigma
• Project quality management processes: quality planning, quality assurance, and quality control
• Requirements management
• How to calculate the cost of quality
• Statistical process control tools
• Evaluations and assessments
• Measuring customer satisfaction

How You Will Benefit
• Identify customer requirements and determine appropriate quality assurance standards
• Develop a quality management plan
• Identify and employ project metrics
• Use statistical process control tools and techniques to collect and measure performance data
• Develop mechanisms for quality improvement
• Reduce rework
• Gather and document lessons learned

Dates / Locations

There are no current sections scheduled for this course number.
Please note that courses have been assigned new numbers beginning with the fall term.
Please check the new course number for course availability.

Fees
Please call for details.

Instructor
TBD